3.3 - Organisation's Information Catagories

There are a multitude of different categories of information used by organisations. These include:

• Knowledge Management Creation: Business wide systems which are designed to assist the organisation of information. 
• Sharing information between branches
• Sending data to a partner organisation
• Management Information Systems (MIS): Systems that allow employees to easily view and manage information.
• Monitoring the training progress of staff
• Recording and viewing detailed information about workers

For more on business systems, visit Unit 1: 3.5 - Business Systems 

• Marketing, Promotion and Sales: Information that allows businesses to gain a deeper understanding about their sales and advertising data. 
• Identifying trends in sales figures
• Discovering the most effective promotion method
• Financial Analysis and Modelling: Determining trends and patterns in monetary data and predicting future events based on past information.
• Establishing the best selling products over the past year
• Creating predictions about future cash flow each week
• Contact Management: System used to organize, track and manage interactions with people.
• Tracking an appointment at a doctor's surgery
• Utilizing a CRM system
• Decision making: Information that can be used to influence the business choices that an organisation makes. It means the company can gain a better understanding about how to improve itself however, if it is poor quality, it could lead to misinformed decisions.
• Disaster aid charity deciding how many tents are required based on population of the area
• The amount of faulty items created by a business
• Internal and External Communication: Methods used by businesses to contact clients, customers or staff. It allows businesses to maintain a closer connection with their customers but can be costly to implement.
• Helpdesk software to support customers
• Posting updates of opening times during winter season
• Big Data: Data that is too large or complex for traditional analysis techniques, but provides organisation with vast amounts of information.
• Annual web clicks of major online retailer
• Global health data